Important Information

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In the event of cancellation of the reservation or failure to show up for the stay (so-called no-show), the supplier has the right to charge a cancellation fee according to the cancellation conditions stated below. Cancellation of the reservation is accepted in writing or electronically. 
In the case of a no-show, the reservation is automatically considered cancelled by the client without the right to alternative accommodation and the supplier is entitled to charge 100% of the price of the reserved stay.

Cancellation terms and fees:

• 15 days before the date of the reserved stay, cancellation is free of charge,
• from 14 to 8 days before the date of the stay 50% of the total amount of the reserved services,
• from 7 days or less before the date of the stay 100% of the total amount of the reserved services,
• in case of early departure from the stay, the supplier charges 100% of the confirmed remaining stay,
• for Christmas, New Year's, and Easter stays, a 100% cancellation fee applies if the reservation is canceled 14 days or less before the start date of the stay

5.2 Conditions for the return of the deposit
In case of cancellation of the stay according to the valid cancellation conditions, the deposit will be returned to the client within 30 days from the written cancellation of the stay.  A transaction tax fee of 0.4%, but no more than 40,- EUR will be deducted from the deposit.

Complete General Terms and Conditions.

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• for a 1-night stay and package, the most advantageous daily rate requires 100% payment of the stay price
• for other stays, we require a 50% payment at the time of booking and the remaining balance at check-in for reserved services

• if the provided service is to be billed to the hotel room, it is necessary to attach the hotel card to the payment terminal
• otherwise, we require payment by card or in cash

• available 24 hours a day

• Check-in from 2:00 PM.
• Check-out by 10:00 AM.
• Late check-out, possible by arrangement with the reception depending on availability - the cost is €20 per hour, after 6 PM an additional night is charged

Room service fee +10%

IN THE ROOM:

• bathrobe and slippers
• coffee and tea set
• hotel cosmetics
• fen
• cosmetic mirror

ADDITIONAL:

• buffet-style breakfasts
• unlimited access to the Nature Wellness Center during opening hours
• unlimited access to the fitness center during opening hours
• unlimited access to the children's playroom Partizán Ferdo during opening hours
• unlimited access to Mravenisko - an outdoor children's playground in the hotel park
• current program
• parking
• storage for skis, bicycles
• in the summer season, free entry to the Bike Park for attractions and the four-seater chairlift in the hotel resort MÝTO SKI & BIKE
• 50% discount on ski passes and entries at the hotel's MÝTO SKI & BIKE (more info at www.kopeczabavy.sk)
• ski bus to MÝTO SKI & BIKE ski resort

By booking early you will save money and get the best price.

• when booking online via our website
• for staying a longer number of nights
• when booking 60 or more days in advance
• when booking on days Sunday - Thursday (not valid during peak periods and holidays)

• we do not accept pets for hygienic reasons

• free
• possible in front of the hotel, behind the hotel, and at the parking lot towards Tálska Bašta

• Ferda the Ant's Anthill - outdoor children's playground
• pond
• Tarzania and Minigolf
• Tál Educational Trail
• 5 km from Ajax Farma Hotel and petting Zoo
• MÝTO SKI & BIKE Resort

• free of charge
• within the hotel complex
• with boot drying
• information at the hotel reception

• for electric cars and ebikes
• located in the parking lot in front of the hotel
• charging requires a card or registration at ejoin
• more information is available at the reception

• is located in the MÝTO SKI & BIKE resort
• provided by the partner company S/B Šport - rental and service

• located to the northeast of the hotel
• current price list is available at the reception

• paid service
• more information is available at the reception

• provided free of charge upon request
• you can request at the reception
• not available in Panorama Classic category rooms

• operates free of charge according to the current schedule to the MÝTO SKI & BIKE ski resort
• free for accommodated guests
• more information at the reception

• forgotten items are kept at the reception for 14 days
• sent by mail upon request

• located in every room of the hotel
• in case of malfunction, contact the reception

• free of charge
• more information at the reception

• service available from 7:00 AM to 9:00 PM
• can be ordered by phone at extension 809
• charged at 10% of the price of each order

Room service fee +10%